E-mail writing

It is common practice in the professional world to ‘put it in an e-mail.’ E-mails are a more or less permanent record of communication that happens internally and externally in a company. They can be used to access archived information, track client responses, and refer to communication between two business parties; they can even be used as evidence in a court of law if required! It is imperative that the language used in an e-mail is precise, to the point so as to communicate its desired message effectively.  

To write a proper e-mail one need not be a wordsmith. The most important thing to remember here is to stick to the facts. Communicate only what is required in the least number of words as no one in today’s day and age has the time to read through long winding e-mails; it’s an e-mail, not a story.

One simply needs to remember, CPS- Concise, Polite and Short. The e-mail needs to only include information pertaining to the topic at hand. In the professional world, smiles, slangs and short forms of words such as ‘u’ for ‘you’ are frowned upon. It is unbecoming of a professional to use such language with his clients and even his peers. Students in this course will be taught how to relay information in a brief albeit polite manner. Using proper language to take out unnecessary words is also of crucial importance. Candidates of this module will be given a list of word that can assist them in writing e-mails relay information in the most effective way possible.